SRGB7
Located in:
Kentwood, MI
Pay: 55,000–$65,000/YR., BOE
Job Full Description:
A thriving multi-location company is seeking a detail-oriented, highly organized, and adaptable Office Manager to oversee daily office operations, purchasing, inventory coordination, and ISO compliance. This role is key to supporting a fast-growing team, ensuring smooth workflows, and maintaining exceptional customer service standards. The Office Manager will be a strategic planner, a problem solver, and a collaborative leader who thrives in a dynamic small business environment.
Responsibilities:
- Oversee purchasing for the sales team and office, ensuring timely and cost-effective procurement.
- Coordinate product sourcing and shipments, including international orders.
- Manage inventory counts throughout the month, including scheduling and coordinating spot counts to support year-end inventory accuracy.
- Maintain ISO documentation, run internal audits, and coordinate external audits.
- Ensure all team members are informed and able to cover duties during absences or vacations.
- Handle general clerical tasks including answering phones, processing orders, creating invoices, and matching packing slips to purchase orders.
- Monitor and manage the general sales email account, ensuring all inquiries are addressed promptly and resolved effectively.
- Document customer complaints and oversee corrective actions.
- Provide general support to visitors and foster a collaborative, customer-focused environment.
- Train office staff on internal processes and procedures.
- Conduct annual performance reviews for office employees.
- Partner with HR to maintain office policies.
- Allocate tasks to team members and monitor performance to ensure operational efficiency.
- Troubleshoot basic computer issues when possible and coordinate IT support as needed.
Schedule: Full-time
Job Experience
- Strong work ethic, attendance, and punctuality.
- Proven clerical, typing, and computer skills.
- Demonstrated leadership skills and ability to manage processes.
- Attention to detail with creative problem-solving abilities.
- Proficient in MS Office Suite.
- Strong written and verbal communication skills.
- Knowledge of general office practices and procedures.
Job Education
High School Diploma or GED.
Kentwood, MI
Susan Delauter
Susan.Delauter@SRGexpress.com
616-608-9681
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